Why Crunchyroll Is Not Working? 8 Reasons & Solutions

Can you imagine yourself comfortably sitting to watch your favorite cartoon on Crunchyroll only to realise that the platform is not functional? This can be quite frustrating and make one ask questions on what happened and how to make things right.

Regardless, there are several possible issues behind Crunchyroll not working properly, be it a playback issue, a login issue, or the app crashing. In this article, we will look at the main reasons and how you can easily fix them so you can get streaming again soon! If you want to know about how to change subtitle language in Crunchyroll then read this article it will help you a lot.

Internet Connectivity Issues

Now, one of the most frequent causes people discover why Crunchyroll is not working is that they have a bad or fluctuating internet connection. Watching anime streamed online needs a connection that is strong enough in providing bandwidth to allow easy streaming of the anime videos. Any disturbances to the access can cause playback difficulties or altogether deny the functionality of the application.

Signs of Internet Issues

Videos taking a long time to load or the case where they don’t load at all.
Videos are in low quality even though you had set them in a high definition mode.
Failure to reach the website or the app related to the business.

How to Fix It

There are Internet speed checkers over the internet. Use some of them such as speedtest.net.
The minimum bandwidth recommended is 5 Mbps required for high-definition streaming.
Reset your router so that you can refresh it.
Try changing to a LAN cable or bring yourself closer to your wireless router.
If it persists, see your Internet service provider’s help center.

Crunchyroll Server Outages

Moreover, like every other platform, Crunchyroll’s servers may go offline at some point, and the site may be inaccessible to users. The problems with servers may arise in the course of maintenance or because of system failures or unexpected rush.

How to Identify a Server Issue

Follow the official Crunchyroll Twitter account for updates on projects in the works and details on series being released.
Go to websites like Downdetector if other people are also negatively commenting about the service.

What to Do

If it’s a confirmed server downtime, the only thing you can do is wait until Crunchyroll Fixes it. They generally correct these issues soon enough.
If you have downloaded the episodes of anime series in advance, try to watch your anime series offline.

App or Browser Glitches

Anytime a program or operating system has its apps or browsers outdated, Crunchyroll is likely to exhibit poor performance, and may even crash. At other times, it is also due to some incompatibility between your device and the Crunchyroll application that you are experiencing problems.

Browser Glitches

The application that fails to start even on launching and crashes instantly.
Failure to display website elements are also common web application faults.
Failure to watch videos whereas they are having a good Internet connection .

Solutions

Ensure you have the updated version of Crunchyroll, by looking for the new version on either the App Store or Google Play Store.
Delete the app’s cache and data (if you are an Android, follow this path: Settings > Apps > Crunchyroll > Storage > Clear Cache).
Browser users should update to the current browser version, and in your browser, clear your cache and cookies.
It is also recommended to switch to another device and browse Crunchyroll to determine if the problem is repeated.

Account-Related Problems

If you have problems with your Crunchyroll account that you cannot log in or cannot access premium perks, the problem is most likely on the account side. It helps to watch videos or read articles but issues like payment issues, wrong log-ins lower your possibility to use the platform.

Common Account Issues

Incorrect login credentials.
Temporary account termination because of payment troubles.
Geographical restrictions that do not allow viewing specific content.

How to Fix?

Check your email and password again. Use the “Forgot Password” button if you have to.
Check your subscription type, or lack of it, and your payment information on Crunchyroll’s home page.
Watch Crunchyroll content using it if you are on the move or in a location where the website is banned.

Device Compatibility Issues

Crunchyroll may have some problems with functioning on the older devices or on the OS that are not supported. Such devices can lag or freeze often or have just a limited set of functions compatible with the platform.

Signs of Device Incompatibility

Programs freezing or lagging a lot of the time.
Lack of certain features or functions compared to other gadgets.

What to Do?

Make sure your device is compatible with the Crunchyroll piece of software.
For the software updates and upgrades make sure that your device’s operating system is updated to the current version.
Maybe it’s time to try on a more appropriate gadget if the issue goes on.

Ad-Blockers or Third-Party Extensions

Some users may disable Ads, or use browser extensions which can affect Crunchyroll particularly on Analogue Browsers. These tools may well prevent crucial scripts or aspects needed for the platform to run smoothly to loads.

Signs of Interference

Problem: Video not playing or not loading at all.
Navigational structure of the website seems to be distorted.

How to Fix it?

Temporarily turn off ad blockers and then try refreshing the whole page.
Add the Crunchyroll website to your browser whitelist to make the extension work.
Open a new incognito window to avoid interference with conflicting browser extensions.

Corrupted App Files

It is also found that a cumulative effect on overall application files causes problematic breakdowns on the site. Different files may be corrupted, so the app will not work with specific purpose or it crashes during certain activities.

How to Identify Corrupted Files?

The degree of implemented obtrusiveness Particularly in testing scenarios, the app crashes during certain actions (for example, when opening a video).
Instead, one finds that the features do not work in the updated version despite this improvement.

Fixing Corrupted Files:

Delete the Crunchyroll app as much as possible.
Download the application from App Store for iOS or Play Store for Android.
Do not install the app from any other unauthorized source in the future to experience similar problems.

Regional Restrictions

Unfortunately, depending on the user’s country, Crunchyroll offers that user different libraries of anime. Some programs may not be available owing to licensing constraints meaning that the use of users in such areas will be restricted.

Symptoms of Regional Restrictions

Such messages like “This video is not available in your country” or “This video is not available in your area”.
They provide comparatively less content than other users.

How to fix it?

To have content from other regions you need to use a stable VPN from a reputable provider.
However, do note that Crunchyroll, and virtually all streaming platforms, frown upon the use of VPNs, and, therefore, using this approach will be in violation of Crunchyroll’s terms of service.

Conclusion

Crunchyroll is a great platform for anime fans, but every online streaming service has its drawbacks and sometimes experiences technical malfunction. Calling out the root cause and applying the right remedy means almost all issues can be solved and you are able to watch your favorite shows.

Whether it is an issue of internet connection, the server, or an application, this guide looks at all of them. However in case of any complication as discussed above you should not fail to contact the Crunchyroll APK support team for help.

FAQs

Most buffering issues are defined by internet connection being too slow or intermittent. Check your internet connection has a high enough bandwidth for streaming in HD and try upgrading the router.

This may be because of incorrect username or password, or problems with your subscription. Click either on the ‘Forgot Password’ button or check account information.

This could be due to compatibility problems with the devices in use, or outdated software as to why this was the case. This should help to fix the issue, please update the app and your device’s operating system.

But, first, check Crunchyroll’s official social media accounts or visit services such as Downdetector to see if people are also complaining about Crunchyroll being down.

Yes, a VPN can get around geographical restrictions and using one might be considered a breach of Crunchyroll terms of service.

Why Crunchyroll Is Not Working? 8 Reasons & Solutions